Skip to the navigation Skip to the content

Our method

Our execution method comprises all aspects of the current status of your service organisation. Together with you, we’ll determine the focus of the workshop by selecting from around 30 topics and include your individual wishes.

Our offer

We offer three versions of the Total Theme Workshop:

Advantages for you

  • You, as a manager, can just be a participant

  • Workshop leadership and moderation without “company blinkers”

  • Minimal time requirements for your team

  • Direct transition to implementation

  • ...and more

Results for you

After the Total workshop, you’ll know where you stand. Ensured by the participation of your team, a real picture of your company's service business operations and service department has been sketched. Worked out with our moderation and expert knowledge. For example:

  • A comprehensive list of what characterises your team, applicable strengths

  • Knowledge of where there is room for improvement, identified the levels of difficulty

  • Approaches for familiar or recently discovered problems

  • ...and much more!


Please request our "ServiceZukunft® Theme Workshops" brochure for more details or ask us directly for an individual quote. Please contact us using the chat option or via our contact form.

Consulting modules

Overall Approach
Revenue & Profit
New Service World
Service Portfolio
Partner Programme
Service International
Satisfied Customers
Processes & Administration
Structure & Functions
Your Team
Transparency & KPI’s
Management Instrument