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Zukunft® training programmes are frequently part of our consulting projects, however, it can also be booked individually. Ask us for more details. We’ll be happy to hear from you if you can’t find what you’re looking for.

ServiceZukunft®

  • Management, managing service organisations

  • Selling services, service products

  • Developing service concepts and service products

  • Optimising service organisations, e.g. for mergers

  • Developing new locations abroad

In cooperation

  • Communication training for service technicians

  • Methodical troubleshooting for service technicians

  • The technology trainer, adult education

  • Scheduling and resource planning

  • Intercultural competence for technicians

  • Intercultural competence for trainers

  • Internal and external conflict management

  • Project management for installations

  • The service product life cycle

  • Warranty and guarantee

Consulting modules

Overall Approach
Revenue & Profit
New Service World
Service Portfolio
Partner Programme
Service International
Satisfied Customers
Processes & Administration
Structure & Functions
Your Team
Transparency & KPI’s
Management Instrument