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Our method

Our execution model comprises all aspects of a contemporary service concept. Together with you, we’ll determine the focus of the workshop by selecting from around 20 topics and include your individual wishes.

Our offer

We offer three versions of the Concept Theme Workshop:

Advantages for you:

  • You, as a manager, can just be a participant

  • Workshop leadership and moderation without “company blinkers”

  • Minimal time requirements for your team

  • Direct transition to implementation

  • ...and more

Results for you

The new service concept The first draft is there. Many years of experience in service design and the active participation of your team together have created a very good working basis from which you can begin development and later implementation. For example:

  • A summary of possible elements of a new service concept

  • Ideas for current and new service products, design and names

  • Ideas for integrating partners, a concept for your international network

  • ...and much more!


Please request our "ServiceZukunft® Theme Workshops" brochure for more details or ask us directly for an individual quote. Please contact us using the chat option or via our contact form.

Consulting modules

Overall Approach
Revenue & Profit
New Service World
Service Portfolio
Partner Programme
Service International
Satisfied Customers
Processes & Administration
Structure & Functions
Your Team
Transparency & KPI’s
Management Instrument